Shipping Policy
Thank you for shopping at Urban Drip Collective! We always strive to provide a smooth and reliable shipping experience for our customers. Below is our shipping policy with delivery times, and related processes to help you understand how we handle your order and ensure your items arrive safely.
Shipping Destinations
We offer shipping to most countries worldwide. If you’re unsure whether we ship to your location, please contact us before placing your order.
Shipping Times & Methods
Processing Time:
• All orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time:
• Standard Shipping: 7–15 business days, depending on your location.
Note: Shipping times may vary due to customs clearance, carrier delays, or other unforeseen circumstances.
Shipping Method
We currently offer Economy Shipping only:
• Delivery Time: 15-30 business days, depending on your location.
Please note that delivery times are estimates and may vary due to customs, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on the weight, size, and destination of your package.
Tracking Information
Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.
Customs and Duties
International shipments may be subject to customs fees, taxes, or duties, which are the responsibility of the recipient. Please check your country’s regulations before placing an order.
Lost or Delayed Shipments
If your package is delayed or appears lost, please contact us immediately. We’ll work with the carrier to locate your package or provide a resolution.
Order Tracking
Once your order is shipped, we’ll send you an email with a tracking number. Use this number to track your package on the carrier’s website.
Customs & Duties
• International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the buyer.
• Urban Drip Collective is not responsible for delays caused by customs processing.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions or concerns about your shipment, feel free to reach out to our customer service team, We’re here to help!
email - [email protected]
Thank you for shopping with Urban Drip Collective, we appreciate your business.